Rights & Advocacy
- Be respected for your individual human worth, dignity and privacy
- Participate in your community
- Privacy and confidentiality
- Access to services regardless of race, ethnicity, culture, language, religion, marital status, disability, sexuality or age.
- Be consulted about your needs and preferences
- Be informed about available services offered by Above and Beyond Care Services and decide on those most suitable to your needs
- Involve an advocate to assist with your choices and speak on your behalf (if need be)
- Request to have your service provider changed
- Have services and supports to match your ongoing needs and goals
- Have services and supports provided by qualified employees
- Expect support that is reliable, high quality, culturally and linguistically suited
- Be provided information in a language and format that is relevant and understood
- Appropriate support that is flexible to meet changing needs and goals
- Have control over your life with a say in the provision of services that affect decision making regarding the type of support provided and the way it’s provided
- Involve an advocate to assist with your choices and speak on your behalf (if need be)
At the first point of contact (and regularly thereafter) you will be advised both verbally and in writing of your right to have someone represent your interest and provide assistance when it comes to planning, complaints and disputes. Information about available advocacy services will be provided and Above and Beyond Care Services can offer a referral, if required.
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